Branch Administrator

Job Title: Branch Administrator

Duration: Full time, Permanent

Location: Glasshouse Support Office, Wigan, WN3 6GL

We’re looking for an organised and proactive Branch Administrator to join our team. This is a key role supporting the recruitment office, you’ll play a vital part in ensuring an exceptional candidate experience and maintaining the highest standards of compliance across our operations.

Key Responsibilities:

• Carry out general administrative and office duties to support day-to-day operations.
• Coordinate the onboarding process for workers, including preparing competency packs, booking inductions, generating contracts, completing reference checks, and managing timesheet submissions.
• Maintain and update the candidate database, reviewing talent pool applications and supporting ongoing recruitment activities.
• Prepare and manage invoices related to payroll and other business operations.
• Provide support for payroll queries, resolving issues efficiently.
• Ensure full compliance with recruitment processes and company policies.
• Manage CV parsing and data entry to maintain accurate candidate records.
• General Office duties such as Office upkeep and replenishment of general stock.

 
Who are NRL?

The NRL Group is proud to be certified™ as a Great Place To Work®, with a 97% satisfaction score from our colleagues. For over 40 years we’ve provided engineering recruitment, workforce solutions and contracting services, thanks to the talented people working across our businesses. Our focus on continuous improvement and innovation have earned us coveted industry awards, including the SIA’s Top 20 Largest Global Engineering Staffing Firms.

Looking after our colleagues is important to us, which is why we’re a Living Wage Employer, have a network of Mental Health First Aiders and provide personalised development plans to help everyone find the right career path for them. We’re family-owned, with a strong moral compass guiding everything we do, creating a transparent workplace where everyone is valued equally and work together to strategically grow our business. As a Disability Confident Committed employer, we welcome conversations about how we can personally support every colleague.

What we’re looking for:

• Strong organisational skills and attention to detail.
• Confident communicator with the ability to liaise professionally with candidates, clients, and internal teams.
• Previous experience in recruitment administration (Payroll, compliance or NAECI experience is an advantage but not essential).
• Proficiency with Microsoft Office and Excel (essential)
• A team player with a proactive and flexible approach.

 
A wealth of benefits:

Just some of the benefits you will be able to access when you join the NRL Group include:

• 22 days holiday, rising to 25 after 5 years continued service – with the option to purchase additional days each year
• Competitive pension scheme
• Health Cash Plan medical expense allowance
• Personal finance coach, health checks and tailored finance advice
• Hybrid working environment once training is completed to a satisfactory level (working from home and office)
• Working hours flexibility
• Long service awards
• Electric vehicle leasing
• Benefits platform including cycle to work scheme, paid charity days and life assurance