Customer Service Administrator (4 Weeks)

Job Title

Customer Service Administrator

 

Summary

We’re recruiting for a Customer Service Administrator to join our client based in Edinburgh on an initial temporary contract of at least one month, with the potential for a longer-term role. This is an excellent opportunity for someone with strong administration and organisational skills who enjoys delivering quality service in a busy environment.

 

Location and Working Pattern

Edinburgh – on-site

 

Working hours:

Monday to Thursday, 08:15 – 16:30 and Friday, 08:15 – 12:50

 

Client Overview 

Our trusted client is a well-established business offering a friendly and dynamic working environment.

 

Responsibilities

• Process customer orders accurately in line with Service Level Agreements (SLAs).
• Co-ordinate queries with clients to ensure all data is accurate and up to date.
• Carry out general administrative tasks including photocopying, filing, mail distribution, and secure document disposal.
• Sign for deliveries and manage associated documentation.
• Provide cover for other Customer Service team members when required, including reception duties.

 

Must-have Requirements

• Proficiency across all Microsoft Office applications with fast and accurate keyboard skills.
• Strong attention to detail and ability to maintain accuracy under pressure.
• Effective verbal and written communication skills.
• Flexible and adaptable approach to work.
• Ability to pass a basic credit check before starting the assignment.

 

Nice-to-have Skills

• Previous experience in a customer service or administrative role.

 

Benefits

• Immediate start available.
• Friendly and supportive working environment.
• Potential for a long-term position beyond the initial contract.

 

Apply Now

If this role matches your skills and experience, we’d love to hear from you. Apply today to start your journey with our client.


About NRL
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
 
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