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Customer Services Operative Jobs in Grimsby

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Grimsby

​Grimsby is a city and port in Lincolnshire, England. It is situated on the South bank of the Humber Estuary, approximately 60 miles east of Liverpool and 10 miles north-east of Lincoln. The population of Grimsby is around 85,000 people. Grimsby has plenty of live music events at The Sands, comedy and theatre at the Grimsby Auditorium, a Sports Centre and plenty of pubs and restaurants.

The engineering industry in Grimsby has grown a great deal since the birth of the industrial revolution. In fact, this area boasts a great range of industries including heavy engineering and offshore wind farms.

There are several bus routes that run on a regular basis, linking Grimsby with surrounding areas and across Lincolnshire. The nearest train station is Grimsby railway station which provides local services between Cleethorpes and Louth. Grimsby also has its own airport where flights operate to domestic destinations.

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