Role Responsibilities:
- Implement operational standards for firewall configurations, network change requests, documentation, and performance troubleshooting procedures in a global environment.
- Maintain a secure and auditable firewall configuration.
- Troubleshoot network performance issues.
- Maintain a proactive network monitoring strategy.
- Be self-motivated and flexible, ability to prioritise and multi-task on multiple highly visible and complex projects.
- Work closely with Infrastructure and Information Security teams on the network operation of secure services.
- Provide trusted advice to management on operational improvements.
- Evaluate emerging network and firewall management tools and other related products.
- Maintain knowledge and experience with network security standards.
- Able to work within a defined change management process and willingness to participate in periodic after-hours scheduled maintenance.
- Participate in on-call rotation to provide after-hours support for network issues.
- Bachelor’s degree in information technology or related field of study with a network administration focus.
- IT operational support experience, preferably in a global infrastructure
- Experience as a network administrator with a focus on network administration, implementation, and support.
- Experience supporting multiple global data centres.
- Experience with host and network-based security across multiple architectures and platforms
- Knowledge of security industry standards such as ISO and NIST a plus
- Knowledge of and experience with cloud computing concepts and application security architecture
- Excellent communication (oral and written), interpersonal, organizational, and presentation skills with an ability to represent complex data in executive level graphical reporting dashboards.
- Extensive expertise with general firewall configuration and support, including IPsec VPN configuration and troubleshooting.
- Experience with Fortinet firewalls, Cisco switches and Meraki Wireless Access Points strongly preferred.
- Experience with VeloCloud SD-WAN desired
- Significant experience with load balancing appliances and software, such as Citrix NetScaler and/or Zscaler preferred
- Strong experience in network traffic monitoring, analysis, packet capture, and troubleshooting.
- Prior experience installing, configuring and supporting network equipment including routers, switches, firewalls, wireless access points
- Deep understanding of networking protocols (e.g., IPSEC, BGP, 802.1x)
- Solid understanding of the OSI or TCP/IP model
- Opportunity to work in an exciting and rapidly expanding company
- Competitive salary and benefits package