First Line IT Support
Location
Manchester, Greater Manchester, North West, England
Salary
£23.35 p/h PAYE or £26 p/h Umbrella
Contract Type
Contract
Work Type
Full Time
Posted on
10 Apr 2026
On behalf of or client, NRL are recruiting for an IT Consultant for work in the Manchester area.
Duration: 3 months
Starts: 01.06.2026
Location: Manchester with travel to other sites (expensed)
You will be working with business users to provide critical support to keep our clients teams up and running. Your team provides desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging, and PC deployment. Using the ServiceNow ticketing management system, you’ll resolve ServiceDesk requests and incidents by diagnosing hardware and software problems and installing and configuring standard desktop packages, liaising with third-party maintenance engineers as needed.
In this critical role, the team may need to report for emergency duties, which may occur outside of normal office hours, and also to undertake business trips to support other offices where necessary. You’ll also have an opportunity to undertake individual 'project' work - innovation and development initiatives are always encouraged.
Bring your excellent customer service skills, technical Oracle expertise, curiosity, creativity, and talent for multi-tasking in a fast-paced environment and join our clients team.
Here's What You'll Need:
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.
Duration: 3 months
Starts: 01.06.2026
Location: Manchester with travel to other sites (expensed)
You will be working with business users to provide critical support to keep our clients teams up and running. Your team provides desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging, and PC deployment. Using the ServiceNow ticketing management system, you’ll resolve ServiceDesk requests and incidents by diagnosing hardware and software problems and installing and configuring standard desktop packages, liaising with third-party maintenance engineers as needed.
In this critical role, the team may need to report for emergency duties, which may occur outside of normal office hours, and also to undertake business trips to support other offices where necessary. You’ll also have an opportunity to undertake individual 'project' work - innovation and development initiatives are always encouraged.
Bring your excellent customer service skills, technical Oracle expertise, curiosity, creativity, and talent for multi-tasking in a fast-paced environment and join our clients team.
Here's What You'll Need:
- Proven experience in an IT support role, involving extensive customer support, both remote and in-person
- Full understanding of Windows Environment and extensive experience with MS Office Suite
- A Certification
- Ability to travel, and ability to pass our clients driving record review
- Bachelor's degree in Information Technology
- ServiceNow or related ticketing management system
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.
Apply today
Joanna Davies
Recruitment Consultant
