IT Support

IT Support Analyst | Contract | Woking | Oil & Gas Sector

Location: Woking (On-Site)

Contract: In Scope of IR35

I'm currently recruiting for an experienced IT Support Analyst to join a leading organisation within the Oil & Gas industry working for Aramco. This is an excellent opportunity to work in a fast-paced environment, providing critical technical support to end users and ensuring smooth day-to-day IT operations.

What You'll Be Doing

• Providing first-line IT support across hardware, software and user-related issues
• Troubleshooting and resolving technical incidents efficiently
• Delivering exceptional customer service and support to end users
• Logging, tracking and managing support tickets through to resolution
• Escalating complex issues to specialist teams where required
• Maintaining accurate documentation of incidents and solutions

What We're Looking For

• Proven experience in an IT Support, Service Desk or Technical Support role working with ARAMCO
• Strong hardware and software troubleshooting skills
• Excellent communication skills with the ability to support non-technical users
• A proactive problem-solver with a customer-focused approach
  
  
  Desirable Experience
• Experience with remote desktop support tools and ticketing systems
• Understanding of networking fundamentals and IT security best practices
• Previous experience within the Oil & Gas sector

Essential Requirement

• Previous Saudi Aramco project or operational experience is highly desirable and candidates with Aramco exposure will be prioritised.

If you're an IT Support professional looking for your next contract opportunity and have experience working within Aramco or major Oil & Gas environments, I'd be keen to speak with you.

Apply now or contact me directly for a confidential discussion.

About NRL
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
 
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