Workforce Management Specialist

Job Title: Workforce Management Specialist
Location: Hinckley, Leicestershire

Role Overview
We are seeking a highly organised and proactive Workforce Management Specialist to support site operations through effective manpower coordination and operational logistics. This hands‑on role plays a critical part in ensuring the smooth deployment of site personnel, maintaining workforce readiness, and supporting the successful delivery of service and maintenance activities within a heavy industrial environment.
Working closely with site supervisors, group leaders, and internal support functions, the role will contribute to maintaining productivity, compliance, and continuity across field operations. The position is primarily office-based with close operational involvement and flexibility to support site activity when required.

Key Responsibilities
Operational Manpower Coordination

Allocate, mobilise, and schedule field personnel in line with approved workforce plans and operational requirements
Maintain accurate and up‑to‑date workforce information within planning and scheduling systems (e.g. WSP or equivalent)
Monitor attendance, shift patterns, working hours, and standby coverage to ensure adequate site resourcing

Site Support & Logistics

Coordinate travel, accommodation, and transportation for site‑based personnel
Arrange the availability and delivery of tools, equipment, and materials to support planned works
Manage workwear and PPE requirements, including inventory control, distribution, and replacements

Compliance & Reporting

Ensure compliance with QHSE requirements, company policies, and relevant statutory regulations
Record, track, and report incidents, deviations, and improvement actions in line with management system requirements
Work collaboratively with internal teams including HR, Finance, Technical Services, and Spare Parts to support workforce operations

Local Line Management (Where Applicable)

Act as line manager for blue‑collar employees, providing daily supervision, guidance, and performance support
Identify development needs and succession opportunities within the operational workforce
Promote adherence to company processes, procedures, and safe working practices across the team

This role description outlines the primary responsibilities and is not exhaustive. Duties may evolve in line with business and operational needs.

Qualifications & Experience

Associate degree or equivalent qualification in Business Administration, Logistics, or a related discipline
Experience working within heavy industry, ideally in a service or maintenance environment
Demonstrable experience in workforce planning, manpower coordination, or field administration within industrial, construction, or manufacturing settings
Experience managing or supervising technicians and operatives
Working knowledge of workforce planning systems and Microsoft Office; ERP system experience (IFS preferred)
Strong understanding of QHSE standards and site‑based industrial or construction environments
Experience operating within a matrix organisation and engaging with cross‑functional stakeholders


Skills & Personal Attributes

Strong commitment to QHSE and safe working practices
Highly organised, proactive, and able to manage multiple priorities
Effective communicator with a service‑oriented and solutions‑focused approach
Adaptable and resilient, able to work under time pressures and changing operational demands
Detail‑focused, accountable, and capable of working both independently and as part of a team

The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
 
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