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Customer Services Operative Jobs in ​Fife

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​Fife

​Fife is a region in the east of Scotland. It has a population of approximately 250,000 and is located on the north coast of the Firth of Forth between Dundee, Perth and Edinburgh.

The engineering sector in Fife is large, with around 500 companies employing 37,000 people. It involves a highly skilled and versatile workforce due to the many diverse industries that employ engineers. Engineers can be involved with major industrial projects such as building bridges and roads.

Fife is in the central corridor of Scotland, between Edinburgh and Dundee. The main road north/south is M90. There is also a railway station which connects Fife to mainland Scotland, with routes running from all over the county to Edinburgh Waverley, Glasgow Queen Street and Dundee stations.

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