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Contract Manager

  • Location: Newcastle upon Tyne, NE12 8BU
  • Salary: Competitive
  • Job Type:Permanent

Posted over 1 year ago

  • Sector: Infrastructure
  • Contact: Thunga Banda
  • Contact Email: thunga.banda@nrl.co.uk
  • Contact Phone: +441483302133
  • Start Date: 29 November 2023
  • Expiry Date: 29 December 2023
  • Job Ref: V-163856

Contract Manager - Tyne and Wear-Newcastle upon Tyne

Overview:

NRL is looking for a Contract Manager in Newcastle to manage hard service delivery, over several locations. Full-time permanent role. Salary based on experience, plus company vehicle or allowance, bonus and benefits package.

What will you deliver?

  • To ensure compliance with all statutory and company procedures across the stakeholder groups

  • Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed through the use of RAMS, PPE, training and company procedures to ensure a safe working environment for employees, clients and end users.

  • Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve contractual operational performance.

  • Develop meaningful and sustainable relationships with the Client and related Client organisations.

  • Manage the client service delivery, which is spread over a number of locations, by ensuring all available resources work in a collaborative manner.

  • Agree and maintain a clear business plan for the appointed contract.

  • Set, monitor and control SLA’s and KPI’s seeking opportunities to provide added value across the delivery stakeholders.

  • Ensure mobile personnel manage the contract to the agreed SLA’s and KPI’s as they apply to technical and related services.

  • work with the mobile teams in planning, implementing and monitoring the standards of all works relating to the PPM schedule and all reactive works.

  • Accountable for the financial performance of the contract and the review the monthly audit checks demonstrating legislative compliance within scope of service delivery streams and to escalate to the Account Manager as necessary.

  • Develop and monitor direct reports through training and regular reviews.

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What can we offer you?

  • 25 days annual leave (+ public holidays)

  • Life Cover equivalent to 2xtimes annual salary

  • Employee discount shopping schemes on major brands and retailers

  • Gym membership discounts

  • Cycle to work scheme.

  • Holiday purchase scheme

  • 2 corporate social responsibility days per year

  • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

  • Attractive Employee Referral Rewards Scheme

  • Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network

  • 24/7 Employee Assistance Program and access to mental wellbeing app

  • Who are we looking for?

  • Previous contract management experience and a good knowledge of building services and legislation

  • Experience and track record in working in Facilities Management with a technical background.

  • PFI experience

  • Must have the ability to think clearly in extreme circumstances.

  • H&S Qualification / M&E Qualifications / Water Systems and Legionella Control – HSG274

  • Experience of using a CAFM system and a full clean driver’s licence.

  • Asbestos awareness

  • Able to interact with stakeholders within Equans Services, the clients, other service partners and suppliers.

  • Self-motivated and able to work unsupervised and to work as part of a team.

  • Flexible and adaptable to change.

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About NRL
The NRL Group connect global engineering companies with the right people to bring their projects to life. Supporting contracting companies with their energy transition plans and working with our clients to build a cleaner, greener future.

We welcome applications from every walk of life and are committed to driving diversity and inclusion within the industries we support. We’re proud to hold the Inclusive Recruiter certification from the Association of Professional Staffing Companies. As we progress your application our team of talented recruiters will be on hand to support you to secure your next role.