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Customer Services Operative Jobs in Aberdeen

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Aberdeen

Aberdeen is the third largest city in Scotland, located on the northernmost edge of the country's central region. It was once one of the largest ports in Europe and famous for its granite quarries, which are still in operation today. Its bustling city centre is packed with cafes and bars, shopping opportunities and more than its fair share of art galleries and museums.

The engineering sector in Aberdeen is vibrant and varied. There are a range of specialist industries, including marine and offshore, oil and gas and manufacturing.

Aberdeen is well-served by a range of bus services and there are two main train stations, as well as two smaller railway stations. The city has an airport, offering domestic flights to destinations including London, Cardiff and Belfast. The city also has a comprehensive network of roads, including 7 major roads and 2 large dual carriageways.

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