image of wind turbines in the sea at dawn

Customer Services Operative Jobs in ​Barnard Castle

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Barnard Castle

​Barnard Castle is a historic market town in Teesdale, within the county of County Durham. ​Barnard Castle lies on sloping ground above the River Wear, 6 miles south of Darlington and 16 miles north of Hambleton. The town got its name from the castle around which it was built and was founded by Bernard de Balliol after he had lost his possessions during the ownership dispute between King John and Stephen Langton.

The engineering sector in Barnard Castle is booming, with the development of new wind turbines and the construction of a large new factory for two global manufacturing giants. The area is a world leader in its field and welcomes commuters who have an interest in technology and green living.

Transport to and from Barnard Castle is easy. If you're coming by train, there is a regular rail service every day and many commuters use this route as part of their daily commute. The bus services are also well-regarded, with frequent services during the week.

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