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Customer Services Operative Jobs in Belfast

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Belfast

Belfast is the capital city of Northern Ireland and the biggest city in the region, boasting a population of around half a million people. Belfast is an affordable and multicultural city with plenty of attractions from museums and galleries to traditional pub sessions, musicals and festivals.

The Engineering sector in Belfast is one of the largest in Northern Ireland and the city has been known for its reputation as an engineering centre since the 19th century. Northern Ireland is home to world class engineering companies in sectors such as defence, aerospace, space and security.

Belfast has a well-established local rail and bus network, with several intercity bus services running into and out of the city each day. If you’re arriving in Belfast by plane, there are two airports you can fly into: Belfast International Airport and George Best City Airport, which offers flights to more European destinations.

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