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Customer Services Operative Jobs in Cumbria

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​Cumbria

Cumbria is a county in North West England. Cumbria is the third largest county in England by size, consisting of six districts: Allerdale, Barrow-in-Furness, Carlisle, Copeland, Eden and South Lakeland. In 2019 Cumbria had a population of around half a million people. Cumbria is home to the Lake District National Park and many market towns.

Cumbria can be easily accessed from Liverpool, Manchester, Newcastle-upon-tyne, Glasgow and Edinburgh, all under 2 hours drive away. Cumbria is home to some of the UK's largest engineering and defence projects including shipbuilding projects and Sellafield power plant.

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