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Customer Services Operative Jobs in Dorset

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Dorset

Dorset is a county located in the South West region of England, bordering Devon and Somerset to the north. It has some of the finest coastline and countryside in England, including the Jurassic Coast, which is famous for its fossils.

The engineering sector in Dorset County is growing rapidly, there are already several well-established engineering companies and more start-ups emerging within this area too as businesses are looking to engage with new technologies.

You can get around Dorset using public transport, with trains running from London to Dorchester South. Buses cover all of the main towns, as well as rural areas.