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Customer Services Operative Jobs in East Midlands

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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East Midlands

​The East Midlands is largely characterised by its rolling countryside and outdoor pursuits, such as fishing, hiking and climbing. It also houses numerous universities in cities like Leicester, Nottingham and Derby. It has a rich history and culture influenced by its unique wildlife, rugged landscape and distinct dialects.

The East Midlands is home to a vibrant science and engineering community. The region has a strong history in aviation, space and defence, alternative energy and nuclear research, with many companies based here working on innovative technologies for global markets.

The East Midlands is an area of England that lies roughly between Central England and the North West. The East Midlands has a population of about 5,000,000 people, most of whom live in cities and towns that are close to one another and within easy commuting distance from London.

View all jobs in East Midlands