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Customer Services Operative Jobs in Fort Augustus

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Fort Augustus

Fort Augustus is a village in the Highlands of Scotland. It lies at the eastern end of the Caledonian Canal and on the shores of Loch Ness, it is within the parish of Abernethy. It is surrounded by woodlands and mountains with views of the surrounding countryside, Loch Ness, Loch Oich and Inverness.

The engineering sector in Fort Augustus is a thriving part of the local economy. It covers a very wide range of industries, such as electronics and electrical engineering, transportation, mechanical and product design and marine engineering.

Transport in and around Fort Augustus is easy, thanks to its proximity to the main roads. It lies just off the A82 road which links the Highlands with Inverness, the Forth Road Bridge and central Scotland.