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Customer Services Operative Jobs in Galway

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Galway

​Galway is a city of around 80,000 people on the west coast of Ireland. It's known for its music and entertainment, the Fisherman's Wharf, Galway City Museum and the Galway Cathedral, which dates back to 1540.

The engineering sector is growing in Galway with many multinational companies building research centres and headquarters there. The sector is diverse, ranging from large companies and small start-up businesses involved in various aspects of product development, through to manufacturers, maintenance and technical service providers.Galway has an extensive bus network and local trains to Dublin. It also has a ferry port that links Galway to Wales. You can take the train from Dublin's Heuston Station to Galway in about two hours.

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