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Customer Services Operative Jobs in Greater London

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Greater London

Greater London is the area that forms the centre of London and consists of 32 London Boroughs, including Westminster, Camden, Islington and Tower Hamlets. With a population of over 8 million it has a diverse population, with a large proportion being young people between the ages of 18 and 34. The city is known worldwide for its culture, in particular the world-famous art collection of Tate Modern and the National Gallery.

The engineering sector in Greater London is diverse and growing. It has a long history of innovation across numerous sectors including energy, architecture, transport and construction.

London has an extensive public transport system that covers all regions of the city. The London Underground is the oldest and most famous of the city's subway systems and consists of 11 lines that reach into each district. Other forms of public transport include buses and river boats.

​View all jobs in Greater London