image of wind turbines in the sea at dawn

Customer Services Operative Jobs in Inverness

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Inverness

​Inverness is the capital city of the Highlands and the most northerly city in the UK. It has a population of around 45,000 people and sits on the banks of the River Ness.

Inverness is home to power stations and various oil and gas exploration companies. It is also an important centre for engineering with companies specialising in turbines, boilers, ship engines and generators, used in local fishing and fish farms or for generating electricity.

The transport in and around Inverness is excellent. There are regular buses and trains as well as a ferry to the islands. The coastal towns of Invergordon, Fortrose and Cromarty are also easily reached by road or ferry from Inverness.