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Customer Services Operative Jobs in Kingston Upon Thames

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Kingston Upon Thames

Kingston Upon Thames is a historic old town with a population of around 173,000. It’s home to England’s oldest Royal Botanic gardens and has a strong dining scene, with a host of restaurants including the finest Michelin-starred eateries in London. As well as green spaces and plenty of picturesque sights, there’s also excellent nightlife.

Kingston Upon Thames is just 30 minutes from London. The borough has a wide range of public transport links, including National Rail, London Underground, London Overground and a major bus station. You can quickly reach Kingston from London by train or bus, while there are also regular Thames Clipper commuter services to central London via the Royal Borough of Kingston upon Thames.​

In recent years, there has been an increased focus on engineering in Kingston Upon Thames. The city has always had a large manufacturing base, though in recent years the service industry has grown significantly.

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