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Customer Services Operative Jobs in Peterborough

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Peterborough

​The city of Peterborough is a market town and county town of Cambridgeshire in the East of England It has a population of around 100,000 and sits on the River Nene in the east of England. It’s known for its stunning cathedral, its award-winning heritage and cultural life, and its outstanding opportunities for leisure and educational activities.

The engineering sector in Peterborough is well developed. There are many different companies who employ engineers and designers in various roles, from product design to project management and software development.

Transport in and around Peterborough is easy as It's got an extensive bus service and a train station that serves local and long-distance destinations.