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Customer Services Operative Jobs in Portsmouth

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Portsmouth

Portsmouth is a port city in England within the south coast area, located on the shore of the English Channel. Portsmouth is known for its prehistoric ruins and beautiful coastline and has also been an important military harbour over many years, with a large Royal Navy base located there.

The engineering sector in Portsmouth is primarily focused on the shipbuilding industry. The city's shipyard employs more than 3,000 workers. However, over the past 20 years the sector has continued to grow rapidly with new technology and products being developed daily.

Portsmouth is well served by transport, with the nearest national railway station being Portsmouth and Southsea, which is about 5 miles from the city. Portsmouth is served by Junction 5 of the M275 motorway and has a number of other major roads within its boundaries.

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