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Customer Services Operative Jobs in Sheffield

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​​Sheffield

Sheffield is situated in the heart of South Yorkshire, with a population of over 560,000. It is home to some of the most iconic landmarks in the country including the magnificent Peak District National Park and Don Valley. Sheffield has some of the best theatre and nightlife in the North of England and is home to two major universities.

The engineering sector in Sheffield sees itself as a centre of excellence for the supply of products, services and spare parts to multinational companies worldwide. It also supplies many domestic customers with high quality goods, from engines to rolling stock and domestic appliances.

Transport in Sheffield city centre is excellent, with good quality public transport links. You can travel conveniently around the city via its bus, train and tram services. There are two main roads that cross the city of Sheffield: A57 and A61. The M1 and M62 also provides easy access from Sheffield to the rest of the UK.

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