image of wind turbines in the sea at dawn

Customer Services Operative Jobs in South Shields

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​

South Shields

​South Shields is a small busy seaside town on the North East coast of England. It is located at the mouth of the River Tyne, in South Tyneside Metropolitan Borough. There are several attractions in South Shields; lovely sandy beaches, pleasure parks and South Shields Museum and Art Gallery are to name but a few.

The engineering sector in South Shields has been growing at a steady rate thanks to a combination of new technologies and new equipment. There are many educational institutions offering courses within the engineering sector in South Shields; bringing in various skillsets throughout the area helping the economy grow.

South Shields is well connected to other places in the North East. If you are driving, you can use the A19 and A1 motorways or take the Metro train which connects the town to Newcastle upon Tyne. Train lines run between Newcastle and Middlesbrough and connects to Manchester Airport.

View all jobs in South Shields