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Customer Services Operative Jobs in Suffolk

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​Suffolk

​Suffolk is a coastal county located in East Anglia. The county is bounded by Norfolk to the north, Cambridgeshire to the west, Essex to the south and London's metropolitan area to the east. Suffolk is an area of natural beauty. It has a thriving arts and culture scene, with many festivals throughout the year.

The engineering sector in Suffolk is booming, and the region is home to Sizewell B power station. The industry is experiencing significant growth, with many companies looking to increase their capacity and workforce. This means there are more opportunities for skilled engineers.

Suffolk is easily accessible by road and rail services. There are two major motorways touching the edge of Suffolk, the A12 linking London and Ipswich, the A14 from Ipswich to Lowestoft and Great Yarmouth.