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Customer Services Operative Jobs in Troon

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Troon

Troon is a seaside resort town in South Ayrshire on the west coast of Scotland. It lies on the north shore of the Firth of Clyde and was once a major centre for shipbuilding and associated heavy engineering. Troon houses three golf courses, including the famous Royal Troon Golf Club, which has been host to The Open Championship several times.

Troon’s engineering sector offers a range of careers, such as mechanical and civil design. The local economy is supported by the likes of manufacturing companies in addition to those in more traditional industries like textiles and electronics.

The village of Troon is well connected to the surrounding area by public transport. There are buses that run regularly to Prestwick and Ayr, as well as buses to Glasgow which stop at Prestwick Airport. The village also has a train station providing regular services to Glasgow and Edinburgh.