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Customer Services Operative Jobs in York

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

York

York is a city in North Yorkshire, England. It is situated approximately south-east of Leeds and north of Wakefield at the confluence of the River Ouse and the River Foss. York is a historic city with a wealth of history. It is known as a cultural hub, with an abundance of galleries, museums and entertainment for all.

The city of York is home to a world-renowned University and a thriving technology, manufacturing, business and services community. Not only that, but the city boasts one of the largest communities of traditional and modern engineering consultancy firms in North West England.

Transport around York is mainly by bus, but there is also a railway station with trains to Leeds, London and Newcastle. The nearest airport is Leeds Bradford International Airport.