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Customer Service Administrator

  • Location: Edinburgh
  • Salary: £9.30 per hour, Benefits: Holiday pay
  • Job Type:Contract

Posted about 1 month ago

  • Sector: Non-core sector
  • Contact: Shaun Lamb
  • Contact Email: slamb@nrl.co.uk
  • Contact Phone: 0141 226 8156
  • Start Date: ASAP
  • Expiry Date: 08 April 2021
  • Job Ref: 1018942

NRL’s client based in Edinburgh are looking to recruit a Customer Service Administrator for an initial ongoing temporary period, with potential for a permanent placement thereafter. Hours are 0815 - 1630 Mon-Thurs with a 12.55 finish on a Friday. 

About the role:
  • Assist with the processing of customer orders accurately as per customer SLAs (Service Level Agreements).
  • Help with co-ordination of queries with clients to ensure data is up-to-date and accurate.
  • General administrative duties, including photocopying, logging and distributing mail, maintaining filing systems and securely disposing of documents as per retention periods.
  • Signing for deliveries.
  • Provide cover for other Customer Service staff as required, including manning Reception.

What you will need:

  • They should have a working knowledge of all Microsoft Office packages and fast and accurate keyboard skills.
  • This post requires attention to detail, accuracy, ability to communicate effectively, both verbally and in writing are essential together with a flexible approach to working practices.
  • Candidates will need to go through a basic credit check prior to starting assignment

What’s in it for you:

  • A long-term contract
  • A friendly and busy environment
  • Potential for a permanent role