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Facilities Support / Receptionist

  • Location: Warrington, Warrington, England
  • Salary: Negotiable
  • Job Type:Contract

Posted 27 days ago

  • Sector: Nuclear
  • Contact: Victoria Hyland
  • Contact Email: vhyland@nrl.co.uk
  • Contact Phone: 01942 323277
  • Start Date: ASAP
  • Expiry Date: 30 September 2021
  • Job Ref: 1037439
Nrl are currently recruiting for Facilities Support / Receptionist for work based in Warrington  

Role Overview
The facility support function consists of a variety of roles in support of daily operations and may include reception, mailroom, general facility operations, maintenance, or driver.  

Responsibilities

  • May perform some or all of the functions below, depending on role and level.
Reception / Front Desk
  • Answer and appropriately direct incoming calls.
  • Greet visitors; determine nature of business and direct to appropriate individual.  
  • Ensure completion of any visitor management tasks including review of Office Safety Induction Presentation.
  • Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges.
  • Assist in building or suite access control and the maintenance of a safe, healthy, and secure office.
  • Maintain local contact lists, if appropriate.
  • Maintain neat and organized front office area.
  • Manage conference room use, reconcile conflicts, and post schedules (if appropriate). 
  • May assist with meeting setup, including procuring food and equipment. 
  • May perform other duties in support of the facility team or general office, as needed.
Mail
  • Prepare and process incoming and outgoing mail (includes determining and affixing postage).
  • Maintain records on outgoing registered mail and packages and reconcile charging errors as needed.
  • Handle special requests for mail, package, shipping-freight services.
  • Ensure compliance with all legislation related to the handling and shipping of materials. 
  • May assist with mass mailings (generating distribution lists, labels, etc.).
Maintenance
  • Respond to requests for facility maintenance or repair.
  • Ensure completion of routine and required building or equipment service.
  • Maintain equipment manuals and logs.
General Support
  • Purchase and stock office supplies.
  • Follow appropriate standard supply and related cost charging guidelines.
  • Respond to internal requests for facilities service or repairs and contact property management or external providers as appropriate.
  • Assist with tasks related to facility management and appearance.
  • Assist with facility Health, Safety, Security, and Environmental tasks in line with Beyond Zero.
  • Support Plan Beyond goals and tasks related to Office Sustainability.
  • Create or order identification badges, and provide building or suite access card management. 
  • Direct staff to corporate guidance on “best practices” for archiving, and coordinate box storage and retrieval.
  • Upkeep of floor plans, phone lists, and other office information.
  • May track office head counts or update other Facility related data as needed or requested.
  • Assist in preparation of space and resources for new hires or transfers.
  • In the event of an office remodel, reconfiguration, or move – provide support to
Facilities project manager as requested.  
  • Assist or manage internal furniture moves, reconfigurations, or installations as needed.
  • Serve as backup to Facility Lead on tasks related to local day-to-day operations.
  • Cross train with Lead (or others as appropriate). 
  • Other support to Real Estate Operations as needed or requested.
Key Performance Indicators
  • Responsibilities are taken care of properly and without significant issues: any issues that do arise are resolved quickly and efficiently.  
  • Proven dependability and punctual attendance.
  • Positive feedback from employees and visitors.
  • Demonstrates ability to use resources appropriately.
  • Ability to remain calm and provide guidance in an emergency situation to responders.