I am looking to recruit a Customer Service Coordinator based in Leicester to start ASAP on an initial contract until May, however it is possible to be taken on permanently.
Key Responsibilities:
- Answering inbound calls & entering them onto Apollo System.
- Updating customers with the relevant information on their deliveries using SAP.
- Liaising with different departments to ensure customer quotes are set up
- Ensuring delivery dates are met
- Dealing with customer complaints
- Responding to email orders
- Previous experience in a customer service role
- Call handling experience
- SAP knowledge would be ideal
- Excellent communication skills
- Possible term to perm position
- Competitive hourly rate
- Opportunity to maximise skillset
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