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Customer Service Coordinator

  • Location: Mountsorrel, LE12 7GZ
  • Salary: £11.95 per hour
  • Job Type:Contract

Posted 7 months ago

  • Sector: Built Environment
  • Contact: Dannielle Riley
  • Contact Email: dannielle.riley@nrl.co.uk
  • Contact Phone: 01942 323277
  • Start Date: 2022-02-04
  • Expiry Date: 06 March 2022
  • Job Ref: 1039263
Customer Service Coordinator

I am looking to recruit a Customer Service Coordinator based in Leicester to start ASAP on an initial contract until May, however it is possible to be taken on permanently.

Key Responsibilities:
  • Answering inbound calls & entering them onto Apollo System.
  • Updating customers with the relevant information on their deliveries using SAP.
  • Liaising with different departments to ensure customer quotes are set up
  • Ensuring delivery dates are met
  • Dealing with customer complaints
  • Responding to email orders
What you’ll need:
  • Previous experience in a customer service role
  • Call handling experience
  • SAP knowledge would be ideal
  • Excellent communication skills
What’s in it for you?
  • Possible term to perm position
  • Competitive hourly rate
  • Opportunity to maximise skillset
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