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Customer Services Operative Jobs in Hebburn

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Hebburn

Hebburn is a suburb of Newcastle upon Tyne, England. It is situated on the south bank of the River Tyne east of Gateshead and west of Shearer's Bar. It has a population of around 22,000 people. Hebburn is a thriving community with a rich history, offering a mix of residential areas, shopping centres, and recreational facilities.

Hebburn’s engineering sector is growing. Manufacturing, electrical, civil and mechanical engineers are in high demand at all levels of experience.

The train station is only a short walk from Hebburn town, which is also home to a number of buses that link Hebburn to nearby towns and villages.