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Customer Services Operative Jobs in ​Immingham

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​​Immingham

Immingham is a railway town in the North East Lincolnshire and a former port on the Humber Estuary. Immingham is a small town and in 2011 had a population of just under 10,000 people.

The engineering sector in Immingham has grown over the last decade, with many companies attracted to the port’s ideal location. Immingham has a thriving building trade and is home to various civil engineering firms. The range of work carried out relates to the operation of Immingham Port, providing solutions across marine engineering, heavy lifting and movement, civil engineering, planning and management of projects.

Immingham is easy to get to whether you're travelling by road, rail or sea. The town's location next to the M18 motorway means that it's well connected locally and nationally, while a large number of its residents commute to Grimsby and Barton upon Humber for work.

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