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Customer Services Operative Jobs in ​Ince-in-Makerfield

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Ince-in-Makerfield

​Ince-in-Makerfield is a village in the Metropolitan Borough of Wigan, Greater Manchester, England. Historically a part of Lancashire. It is located in the south of the borough, between Leigh, Atherton and Wigan, on the west bank of the River Douglas and has a population of about 16,000 people.

The engineering sector in Ince-in-Makerfield is a thriving part of the local economy. Locally based engineering companies operate across a wide range of areas including manufacturing, design, research and development. There are also numerous national organisations who have their headquarters here.

There is a wide range of transport options in and around Ince-in-Makerfield. The nearest train station is located at Ince-in-Makerfield railway station, with trains running direct to Liverpool every 30 minutes and frequent buses serving many other areas of the region.