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Customer Services Operative Jobs in Stockton-On-Tees

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Stockton-On-Tees

Stockton-On-Tees is a friendly, vibrant and beautiful market town sitting in the heart of Teesside, it lies on the River Tees, northwest of Middlesbrough. Stockton-on-Tees has recently been given the title of ‘Rising Star’ in the Great British High Street of the Year awards and provides an array of shops, cafes, restaurants and entertainment.

The engineering sector in Stockton-On-Tees comprises a wide range of companies, from large multinationals to small start-ups. There are opportunities across the engineering spectrum, from fabrication and installation through to maintenance and repair.

In Stockton-on-Tees, the bus and tram network is excellent, with regular services for most destinations. The town centre can be reached via two train stations as well as three mainline stations. There are also frequent ferries from the nearby town of Sunderland to Amsterdam.

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