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Customer Services Operative Jobs in Cambridge

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Cambridge

Cambridge is the fourth-largest city in the United Kingdom by population and largest university town, with a population of around 150,000 people. The city lies about 50 miles north of London, on the River Cam, which flows through the city in a deeply incised valley. There are plenty of things to do in Cambridge including taking a walk on The Backs or punting down the river, visiting museums, and dining at local restaurants.

There is a thriving engineering industry in Cambridge. It benefits from world-class universities, who produce talented graduates and experts in the sector every year. The fields of engineering and technology, especially in the area of Computers, are some of the most popular in Cambridge. Cambridge has a comprehensive network of buses and trains that provide access around the UK. In Cambridge itself you can travel by foot or bike quite easily around town.

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