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Customer Services Operative Jobs in Cramlington

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​Cramlington

Cramlington is a market town in Northumberland, England, with a population of around 28,000. It is 8 miles east of the city of Newcastle upon Tyne and 10 miles south of the Scottish border, situated on the River Allen.

The Engineering sector in Cramlington is growing steadily and provides a range of opportunities. There are a lot of new and innovative projects happening, both small and large.

Cramlington is well connected by road and public transport. The town centre is a short walk from both Cramlington South and Cramlington East railway stations and there are several bus stops throughout the area.

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