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Customer Services Operative Jobs in East Anglia

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

East Anglia

East Anglia is an area in England's east. Counties in East Anglia include Norfolk, Suffolk and Cambridgeshire. East Anglia is known for it's beautiful countryside, coastal towns and many villages. East Anglia has an excellent rail service which provides access to much of the UK. East Anglia is also home to London Stansted and Norwich Airport which provide access to Europe and the rest of the world.