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Customer Services Operative Jobs in Gateshead

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​Gateshead

Gateshead is a town in Tyne and Wear, England, lying on the south bank of the River Tyne opposite Newcastle upon Tyne. The population is just under 127,500 people (in 2011).

The engineering sector in Gateshead is growing constantly. Engineers across a range of disciplines take advantage of the fantastic facilities available in the area, as well as its close proximity to major cities such as Newcastle and easy access to places like London.

Gateshead Metro Station is only 2 minutes' walk from Deneholm Village, with regular services into Newcastle and the Metro Centre. The A1 Tyne Tunnel is close by, allowing easy access to all parts of Tyne and Wear.

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