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Customer Services Operative Jobs in Hexham

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Hexham

Hexham is a town and civil parish in Northumberland, England with a population of over 11,000 people. It is situated on the River South Tyne, and approximately 20 km from Newcastle upon Tyne and 35 km from Edinburgh. Hexham is well known for its cobbled streets and historic buildings, some of which date back to medieval times.

The engineering sector in Hexham employs almost 4,000 people and provides an important source of high-quality jobs for communities. The sector is made up mostly of civil and structural engineering, mechanical/electrical engineering and process/oil/gas mining.

Hexham is on the A69, which connects Newcastle-upon-Tyne to Carlisle. Hexham also has a good public transport system with regular buses and trains. There are several car parks, including a park-and-ride at the railway station and visitor car parks in Hexham, Denwick and Whalton.

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