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Customer Services Operative Jobs in Leeds

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Leeds

Leeds is a city on the south bank of the River Aire and is also known as the unofficial capital of Yorkshire. Leeds has a population close to 800,000 and is bursting with life and cultural heritage. Leeds has an abundance of things to do and many places to see, from stunning architecture to beautiful green areas such as Hyde Park. Leeds has a wealth of both big-name restaurants and lovely independent eateries all around the city which cater to everyone’s diverse likes and tastes. Leeds has a lot to offer with many galleries, theatres and music venues making it a vibrant place to be. Leeds is also a shopper’s paradise with one of the largest indoor Markets in Europe.

Leeds is a thriving city with many universities and is the largest legal and financial centre in the country, outside of London. There is a large railway station In Leeds making it a big transport hub both for local and regional destinations, as well as being accessed easily via major motorways such as the M62.

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