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Customer Services Operative Jobs in Northwich

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​Northwich

Northwich is a small town in Cheshire, North West England, 9 miles south of Warrington and 14 miles north-west of Manchester. The town has a population of around 63,000 people. It is one of the largest towns near Manchester, and has a large industrial history. The town has plenty of shops, coffee spots, and historical sites.

The engineering sector in Northwich has grown rapidly since the Industrial Revolution. There are several large industrial parks in the area and a manufacturing base which supports a wide range of different businesses.

Northwich is situated between the two major centres of Manchester and Liverpool, and is popular as a commuter town. It has several bus routes that connect it with surrounding towns and villages, offering an efficient public transport system.