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Customer Services Operative Jobs in Rosyth

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Rosyth

Rosyth is a small town in Fife, Scotland. The town sits in the Forth estuary on the east coast of Scotland between Edinburgh and Dundee.

Rosyth is one of the best shipbuilding towns in the UK with the first shipbuilding company in Rosyth being established in 1808. At the time, the area was known as the Dock of the River Forth, but with the town's expansion in the late 19th century, it became known as Rosyth.

Car and rail transport in Rosyth is well connected with the rest of Scotland and the UK. Rail access to Rosyth is via Dunfermline, with services running from Edinburgh and Glasgow. A ferry service operates between Rosyth and Zeebrugge in Belgium with regular sailings scheduled for both passengers and freight.

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