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Customer Services Operative Jobs in Wakefield

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

​Wakefield

Wakefield is a city in West Yorkshire, England. It sits on the River Calder and the eastern edge of the Pennines, which has a population of around 150,000 people. Wakefield has lots of things to see and do including the Nook Gallery, Wakefield Cathedral and the Fossil Grove.

Wakefield has a rich industrial past; the manufacturing sector is very important to the city but Wakefield is also seeing strong growth in the creative sector and has become well known for high-quality design work.

Wakefield is well located for most areas of central and southern England by road, rail or air, there are buses, taxis and trains, as well as the Metro, which includes the tram system.

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