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Customer Services Operative Jobs in Wigan

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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​Wigan

Wigan is a town and metropolitan borough in Greater Manchester, England. It stands on the River Douglas, close to Bolton, Warrington and Manchester. Wigan has a vibrant arts and culture scene known for The Verve and George Formby. Wigan is also full of beautiful green areas such as Haigh Woodland Park and a Nature Reserve, the Pennington Flash.

The engineering sector in the Wigan borough is focused on the design and manufacture of engines, equipment and machinery. The sector plays a key role in Wigan’s economy with both small and large firms providing jobs for many local people.

There are numerous bus routes in Wigan providing access to local areas such as Leigh, Bolton and Manchester. Additionally, there are direct trains from Wigan to both Manchester Piccadilly Station and London Euston Station. Wigan can be very easily accessed by car via the M6 and A577. 

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