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Customer Services Operative Jobs in Workington

​Customer Services Operative

A Customer Services Operative is responsible for managing client relations, managing enquiries, and resolving issues in a timely and efficient manner. They act as the first point of contact for customers, ensuring that communication flows smoothly between the engineering team and stakeholders.

To succeed as a Customer Services Operative, exceptional communication, problem-solving, and interpersonal skills are essential. Familiarity with customer relationship management (CRM) systems and a strong customer-centric mindset are also crucial. Employers often look for candidates who have previous experience in the engineering sector or a similar industry, as they are more acquainted with the specific needs and expectations of clients within this field.

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Workington

Workington is a town in Cumbria, North-West England. It is on the north bank of the River Derwent, opposite its twin town Cockermouth. Workington is known for its large harbour and beaches, which are popular all year round.

The engineering sector in Workington is growing every year. They have one of the largest petrochemical refineries in Europe and a port that serves many countries around the world.

Transport in Workington is good. There is a direct train line from Workington Railway Station to London, Leeds and Manchester. Many of the major bus operators serve this area including regular services to Carlisle and Whitehaven. The main road that runs North/South through Workington is the A595 which connects Workington to Maryport and beyond.

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