The role will include:
- Overseeing and coordinating all aspects of general office administration including maintaining administrative systems
- Provide administrative assistance to all office staff including booking flights, train tickets and hotel rooms and anything else that may be required Interact with colleagues, customers and visitors, maintaining a polite and helpful approach with all
- Answer telephone calls, enquiries and requests and handle them courteously and appropriately or pass to a relevant member of the team
- Ensure all incoming and outgoing post is dealt with effectively, including managing the franking of post and arranging couriers as necessary
- Prepare responses to correspondence containing routine inquiries File and retrieve company documents, records and reports and ensure all filing up to date and well-managed
- Create and modify documents such as invoices, reports, memos, letters and financial statements using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office
- Educated to GCSE level or equivalent
- Ability to interpret procedures and policies of the organisation
- Ability to communicate effectively
- Ability to deal effectively with people Knowledge of administrative principles and their application
- Ability to work well either alone or as part of a team Computer literate Good writing, analytical and problem‐solving skills
- Ability to communicate effectively
- Ability to operate standard office equipment
- Ability to follow oral and written instructions
- Ability to handle a wide variety of situations and problems