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Location: Radar Road, Leicester
Full-Time | 12-month contract
Are you passionate about learning and development? Do you thrive in a fast-paced environment where organisation and attention to detail are key? We’re looking for a proactive and customer-focused Training Administrator to join our team and help deliver high-quality training across the organisation on a 12-month contact based in Leicester on a hybrid basis.
About the Role
As a Training Administrator, you’ll play a vital role in coordinating and supporting training activities across departments. You’ll be the first point of contact for all training-related queries, ensuring smooth administrative processes and excellent customer service. A key part of your role will involve managing ECITB funding claims, working closely with internal teams to ensure timely and compliant submissions.
Key Responsibilities
- Organise and schedule training sessions (instructor-led, virtual, eLearning), workshops, and learning events.
- Liaise with internal teams, external providers, and stakeholders to coordinate training delivery.
- Provide technical support for virtual training platforms and troubleshoot learner issues.
- Maintain accurate training records and databases in line with data protection policies.
- Use internal platforms to manage course enrolments, completions, and reporting.
- Track training requests and budgets, ensuring timely communication of logistics.
- Own the ECITB funding reclaim process, ensuring all eligible training evidence is captured and submitted.
- Generate reports on training activity, completion rates, and funding claims.
- Support the development of training documentation, templates, and SOPs.
- Contribute to identifying training gaps and process improvements.
- Level 2 standard (GCSEs or equivalent in English and Maths).
- NVQ Level 3 in Business Administration or equivalent experience.
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
- Familiarity with LMS or digital training platforms.
- Proven experience in training administration or coordination.
- Experience organising training across multiple formats.
- Strong documentation and record-keeping skills.
- Experience working with internal stakeholders and external providers.
The NRL Group connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future.
We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer. You can ensure you stay safe when job searching online by visiting the JobsAware website.