The post holder is also responsible for the delivery of the following:

• All applicable SLA delivery
• All applicable KPI delivery
• Ensuring 100% statutory compliance and/or ensuring a remedial programme is in place
• Ensuring H&S compliance to legislative and company standards
• Management of the team, including PDRs, succession planning, absence and performance management
• Financial performance of the contract to budget targets
• Identification of additional works and capital projects
• Identification of growth opportunities in FM, Energy, Property or digital applications
• Supporting and developing the contract business plan with the Regional Director
• Seek customer feedback and identify opportunities to enhance satisfaction levels and organic development opportunities
• Provide miscellaneous management reports for the Regional Director and SLT as required
• Support the contract through sponsoring and championing central projects, PIP implementation and identifying process enhancements
• Any other requirements deemed within the Account Manager role

This is not an exhaustive list and the Regional Account Manager will be required to be flexible as the contract develops. The post holder will have several direct reports including other Account Managers

• Strong and successful facilitation, negotiating and influencing skills,
• Ability to develop effective relations with key stakeholders including senior management, customers, staff teams and clients
• Ability to set and achieve targets via effective engagement with stakeholder groups
• Strong communications skills and plain English writing skills.
• Effective communication and presentation skills.

• Competitive salary of £50,000 - £60,000
• Car allowance of £5.2k per annum
• Annual bonus target 5%
• Pension Scheme
• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Single Private Medical Insurance